FAQ

What kind of screen do we refurb?
  • OEM (original) Cracked Glass with Good LCD/OLED display.
  • We do not refurb aftermarket LCD/OLED.
  • No line, No black sport or discoloration screen only.
Do we refurb bad (digitizer) touch screen?
  • Yes, we can refurb bad touch screen, and price will be different.
What is our turn around time?
  • Between 10 to 50 screen can be done in 2 days.
  • Screen Refurbishing process is not including shipping time.
What's our shipping method?
  • We mainly use FedEx 2 Days Express & 3 days ground shipping.
  • If customer willing to pay for overnight shipping fees, we do provide good overnight shipping rate.
Do we offer warranty?
  • We offer standard 30 days warranty on all of our work.
Do we offer free shipping?
  • Yes, We do offer free shipping if you sent more than 30 screens.
  • Yes, We do offer free return shipping label for screens that need rework done.
What payment method is best?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

What is the process of screen refurb service.
  • You will add/submit the items that you are going to sent out for screen refurb via our website.
  • And you will have to provide order number and tracking number to us via check out page custom note or via email : sales@nasanusa.com
  • Once we received, we will test each and every screen then, give you final results before we start refurb the screen.
  • Once you approved, we will start refurb.
  • Once payment is clear, we will ship back all the screen including non working or defect one.
What is our shipping address?
Business Email: Sales@nasanusa.com
Shipping Address for Service
Screen Refurb Lab
Ariana Figueroa
416 W San Ysidro Blvd
PMB#L1129San Ysidro, CA 92173
214-444-4407